UCD hunt groups can be used on the MiVoice Office 250 system to route calls to groups of extensions. Each hunt

group would generally indicate a different type of call to be answered or indicate a specific skill set to use for that call.

The "Hunt Group Calls" icon enables users to toggle their UCD status and changes colour to indicate what state they

are currently iin


The UCD icon will only be displayed if the end user has the "Enable UCD Control" set against their client profile