How To's

Transferring - Mitel Phone Manager
Making Calls - applicable to transferring calls Making calls using Phone Manager is a simple process and can be achieved in a number of different ways:...
Thu, 12 Sep, 2019 at 3:00 PM
Conferencing - Mitel Phone Manager
Conferencing Sometimes there is a requirement to include more than one other person on a telephone conversation, this is called conferencing. There are two...
Thu, 12 Sep, 2019 at 2:45 PM
Dial Pad - Mitel Phone Manager
Dial Pad The dial pad can be used for dialling numbers or for navigating Auto Attendants or Interactive Voice Response (IVR) systems. This can be opened a...
Thu, 12 Sep, 2019 at 2:45 PM
DND - Mitel Phone Manager
Do Not Disturb (DND) When away from your desk or busy in a meeting you can set the Do Not Disturb (DND) message on your phone so other users on the MiV...
Thu, 12 Sep, 2019 at 2:45 PM
Forwarding your calls - Mitel Phone Manager
Manual Forward Your extension can have a manual forward set to divert calls to another destination under different circumstances. The various forward s...
Thu, 12 Sep, 2019 at 2:44 PM
Hunt Groups - Mitel Phone Manager
UCD hunt groups can be used on the MiVoice Office 250 system to route calls to groups of extensions. Each hunt group would generally indicate a different t...
Thu, 12 Sep, 2019 at 2:50 PM
Your Voicemail - Mitel Phone Manager
Voice Mail Access The "Voicemail" icon shows a red badge indication with the number of voice or extension messages that have been left for each ...
Thu, 12 Sep, 2019 at 2:53 PM
Call History - Mitel Phone Manager
Call History The call history provides a list of all of your recent call activity. This includes internal calls, external inbound and outbound calls and...
Thu, 12 Sep, 2019 at 3:35 PM
Highlight & Dial - Mitel Phone Manager
Highlight & Dial Dialling from another application (Highlight & Dial) Often you will have the need to dial a number from another application. Co...
Thu, 12 Sep, 2019 at 3:14 PM
The Toaster - Mitel Phone Manager
Toaster The toaster window will appear whenever a call is in progress at your extension. It is designed to give you all the details you need about the cal...
Thu, 12 Sep, 2019 at 3:17 PM